Start with what you can see

Basement and foundation problems, explained by symptom

Start with the symptom: you do not need to know the name of the basement or foundation repair. Choose what is actually happening at your property and start there: what usually causes it, how urgent it is, what you can check yourself and which service addresses it.

10 common symptoms

What are you seeing?

Each page gives the direct answer first, then the likely causes, the signs that mean act sooner, and what to check before anyone visits.

Local service

Local service for any basement problem

We serve Greater Burlington and northwestern Vermont. Choose your town for local conditions that change the work.

At a glance

Problems compared by urgency

Basement problems and how urgent each usually is
ProblemUrgencyWhat it turns on
Why Does My Basement Flood?Get it looked at promptlyFlooding is a category, not a diagnosis. The water arrived by one of a handful of routes, and each one has a different repair.
Cracks in a Basement FloorWorth an inspectionMost basement slabs crack. The question is whether the crack is telling you about the concrete or about what is underneath it.
Sinking, Sloping or Uneven FloorsWorth an inspectionSinking, sloping and uneven floors share one cause: a floor that has gone out of level is reporting on what is holding it up. The cause is usually visible from underneath.
Doors and Windows That StickWorth an inspectionDoors and windows that stick often do so because wood swells in humid weather and shrinks in winter. When a door binds and never comes back, something else is moving.
A Leaning or Tilting ChimneyGet it looked at promptlyA masonry chimney is heavy and usually carried by its own footing. When it moves independently, the footing is generally the reason.
Cold Floors Over a CrawlspaceMonitor and planCold floors are usually an air and moisture problem before they are an insulation problem. Adding insulation over a wet crawlspace rarely works.
Wood Rot in a Basement or CrawlspaceWorth an inspectionRot is moisture damage with a biological cause. Replacing the wood without removing the water only resets the clock.
A Musty Basement SmellWorth an inspectionMusty odour is microbial growth on damp material. The smell is the symptom; the moisture is the thing to find.
Condensation on Basement WallsMonitor and planCondensation on basement walls is a wet-wall question: water on a wall is either coming through it or forming on it. The two look similar and need completely different work.
Mold in a BasementWorth an inspectionFor mold in the basement, federal guidance is consistent on the order: fix the water, then remove the growth. Reversing those two guarantees it returns.

Sources and Vermont specifics

Three numbers worth knowing before you diagnose anything

The EPA advises drying water-damaged areas within 24 to 48 hours and keeping indoor humidity below 60 percent, ideally between 30 and 50 percent. The Vermont Department of Health sets the radon action level at 4.0 pCi/L. And the model residential code asks for ground around a foundation to fall at least 6 inches in the first 10 feet. Those three numbers cover the most common basement questions: how fast, how humid and how much slope.

Use them as a first screen. If water sat for a week, assume moisture damage. If the meter reads above 60 percent, look for a source before buying equipment. If the yard slopes toward the house, fix that before any interior work. The guides on this page then narrow the symptom to a cause.

Read the page for the symptom you see, then read one level up. A musty smell, a damp wall and white mineral crust can share a cause, and a floor crack, a sticking door and a leaning chimney can too. The guides link related problems together for that reason, so you can follow the chain from the visible sign to the likely source before you ask for an estimate.

Sources: EPA, A Brief Guide to Mold, Moisture and Your Home; Vermont Department of Health, Radon; InterNACHI, Foundation Fundamentals: IRC R401.3 drainage. Checked September 26, 2026.