Tell us what is happening
Choose the closest service, describe where the problem appears and provide the property address.
From inspection to completed repair
How basement and foundation service works
You do not need to choose a drain, membrane, pump or structural system before asking for help. Tell us what you can see and when it happens. We inspect the property and explain the work that makes sense.
Request an inspectionSchedule the property visit
A local basement or foundation service company contacts you to discuss timing and access.
Inspect the property
The affected area, foundation, exterior drainage, sump and related conditions are checked before work is recommended.
Review the estimate
You decide whether to approve the written scope, price, schedule and warranty from the company completing the work.
What you should expect
A repair explained in normal language.
The recommendation should explain what was found, how the proposed work addresses it, where collected water will go, what will be disturbed and what happens after installation.
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Inside and outside inspection when relevant
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Repair selected for the actual problem
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Clear company identity and written estimate
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Price, exclusions and restoration explained
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Maintenance and warranty requirements
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No obligation to approve the project
Before you schedule
Common questions about the process
Do I need to know what is causing the problem?
No. Tell us where the water, crack, movement or moisture appears and when it happens. We will check the affected area and the related foundation, drainage or equipment during the property visit.
Will I receive a written estimate?
Yes. Before work is approved, the estimate should describe the condition being addressed, the work included, exclusions, price, schedule, payment terms and any maintenance or warranty requirements.
Who is responsible for the work?
The local service company named on the estimate and contract is responsible for its inspection, work and warranty. That company may be independent from Champlain Valley Basement & Foundation, and its identity will be clear before you agree to service.
Am I obligated to approve the repair?
No. Requesting an inspection does not require you to approve an estimate or purchase work.
Request local service
Get the basement or foundation problem taken care of.
Tell us what is happening at the property and when you would like an inspection.