Basement problem

Basement flooding: what caused it and what stops it.

Flooding is a category, not a diagnosis. The water arrived by one of a handful of routes, and each one has a different repair.

How urgent is it?

Get it looked at promptly.

Standing water near electrical equipment is a safety problem before it is a repair problem, and wet materials generally need drying within 24 to 48 hours.

Likely causes

What usually produces this.

More than one can apply at the same property, which is why the inspection traces the actual path rather than assuming the most common one.

01

Groundwater under pressure

A high water table pushes water through the cove joint, floor cracks or porous masonry. Common in spring and after prolonged rain on saturated ground.

02

Surface water and roof runoff

Downspouts discharging beside the wall, settled grading or hard surfaces pitched toward the house deliver a large volume straight to the foundation.

03

Sump failure or power loss

The storms that produce the most groundwater are the storms most likely to cut power. A pump with no backup stops exactly when it is needed.

04

Frozen or blocked discharge

A discharge line that cannot drain between cycles freezes solid. Every pump sharing that line stops working, backup included.

05

Sewer or drain backup

Water coming up through a floor drain or fixture rather than in at the walls is a drainage backup, which is a different trade and a contamination concern.

06

Plumbing failure

A burst supply line, water heater, washing machine hose or frozen pipe floods a basement regardless of the weather outside.

Before anyone visits

What you can check yourself.

None of this requires tools or risk. It makes the inspection faster and the estimate more accurate.

Request an inspection
  1. 01

    What the weather was doing, and whether the ground was frozen or already saturated

  2. 02

    Whether the power was on and whether the sump was running

  3. 03

    Where the water first appeared: walls, floor joint, floor drain or a fixture

  4. 04

    Whether water was leaving the far end of the sump discharge

  5. 05

    Whether the water is clear, discoloured or has an odour

  6. 06

    Where downspouts terminate and whether any window well or stairwell was full

Common questions

Why Does My Basement Flood?

These cover what homeowners ask most often. Your inspection addresses the conditions at your own property.

Is a flooded basement an emergency?

Treat it as one while electricity or contaminated water may be involved. Do not enter standing water that could reach outlets, cords, a furnace, a water heater or the panel. Once the space is safe, the repair decision can wait; drying cannot, because wet porous materials generally need drying within about one to two days.

Why did my basement flood when it never has before?

Something changed. Common changes are a pump that has aged out, a discharge line that silted or froze, grading that settled over years, a downspout that separated, a new hard surface directing runoff toward the house, or simply a larger storm on already-saturated ground.

Will waterproofing stop flooding from a burst pipe?

No. Waterproofing addresses groundwater and foundation seepage. A plumbing failure is a plumbing repair and a restoration job, and the two are frequently confused because the visible result looks the same.

Service area

Inspected across Greater Burlington.

Burlington, South Burlington, Winooski, Colchester, Essex, Essex Junction, Williston, Shelburne, Charlotte, Hinesburg, Milton, Richmond, Westford, Jericho, Underhill, Cambridge, Jeffersonville, Fairfax and nearby northwestern Vermont towns.

Request local service

Get this looked at properly.

Describe what is happening and when you would like the property inspected.

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